Shipping & Returns

UK

Standard Delivery
Royal Mail 48 – 2+ working days – £1.95*

*FREE on orders over £40

Express Delivery
DPD Next Day Tracked – Next working day – £3.95*

*FREE on orders over £60

Saturday Delivery
DPD – Saturday Delivery Tracked – £8.95

Ireland

Royal Mail International Standard
4-5 working days

 

Europe

Standard Delivery
Royal Mail International Standard – 5 working days – £6

*FREE on orders over £50

How do I return?

Seller fulfilled items need to be returned directly to the seller.

Follow these steps to return.

  1. Send an email to customerservice@seraphsignature.com and the seller will send you ane-mail with their return address and mailing instructions if the return is approved.

Please allow 3 business days to give your seller a chance to respond to your return request and provide instructions on returning your item. We recommend using a traceable delivery service to return the item. Return to Frequently Asked Questions or go back to Help.

Everything needed for returns is already included in the box. Just seal it up and off you go!

Customer service is one of our core values as a company. Our aim is to have the best customer service in the world.

DPD Notice:

Dispatch cut off times:

Mon – 3:00pm

Tue – 3:00pm

Wed – 3:00pm

Thurs – 3:00pm

Fri – 3:00pm

Sat – No dispatch

Sun – No dispatch

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